We are writing to provide an update regarding the University SAP Concur implementation.
The SAP Concur project is a collaborative UConn initiative to implement a best-in-class, cloud-based Travel and Expense management service for the university. There are currently over 2,600 employees participating in the pilot phase of this project. There has been strong feedback during this phase that complexity in the environment has, at times, made it difficult to make best use of the service.
Based on this feedback, the first phase of the project will not go-live on its previously scheduled date of March 10, 2020. The project will, instead, assess the environment to streamline elements of the workflow and to simplify customer interaction. In the coming weeks you will hear more details about the project, including updated timelines and rollouts.
We would like to extend our thanks to the pilot participants and to other engaged members of our community for your efforts and thoughtful contributions. Your partnership has been invaluable. We are committed to providing a high-performing system that represents the best practical balance between effective university controls and a robust, enjoyable customer experience. Please do not hesitate to contact us or the project if you have comments, questions, or concerns.
Trish Casey, CPA
Associate Vice President, Financial Operations and Controller
John Clifford, Ph. D
University Director of Procurement Services
Gregory Daniels, J.D.
Interim Associate Vice President of UBS and Chief Procurement Officer
Michael Mundrane, Ph. D
Vice President for Information Technology and Chief Information Officer