Working together and finding innovative solutions will help us overcome the effects of this pandemic in the travel industry. An important topic is the airline unused ticket credits as a consequence of travel cancellations due to COVID-19.  The University has negotiated credits with applicable airlines to be used for any future UConn Business travelers without penalty.

In order to correctly process these tickets using our central UConn credit we are temporarily asking each traveler to provide the KFS account number that should be used to reconcile the airfare expense at the time of booking. This information can be provided to our dedicated Anthony Travel agent if booking over the phone/via email or within Concur on the final payment page when you book your trip online.

You will not see a charge in your Concur Available Expenses queue to reconcile the airfare charges. The expenses will be reconciled through internal billing within the Accounts Payable department.

Southwest credits have been successfully loaded and are now available for use on UConn Business trips.

We will communicate once we have credits loaded for our other airline partners American Airlines and United Airlines (plus Delta Airlines coming soon).

If there are any questions, please contact Travel Services at travel@uconn.edu.